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salesforce.com Service Cloud is a completely cloud-based solution for modern customer service. It includes the traditional channels of customer service like phone email and chat,...
The Service Cloud from salesforce.com helps you deliver great customer service from your call center to the social web. This demo will walk you through...
The Service Cloud from salesforce.com helps you deliver great customer service from your call center to the social web. This demo will walk you through...
www.salesforce.com Alex Dayon (EVP of Products) and Kraig Swensrud (SVP of Product Marketing) introduce Service Cloud 3 at Cloudforce New York. They are joined on...
Twitter is one of the fastest growing channels for customer service. The Service Cloud from salesforce.com lets companies join the conversation on Twitter, capture customer...
A powerful knowledge base is key to quickly delivering the right answer and driving higher customer satisfaction. That's why Salesforce Knowledge is at the heart...
The next-generation Service Cloud Console gives agents an optimized screen for managing all service and support activities with fewer clicks and less scrolling. The modern...
The Service Cloud from salesforce.com helps you deliver great customer service from your call center to the social web. This demo will walk you through...